Month: November 2025

Johns auto went above and beyond with my issue with my jeep. They were very professional. Shout out to Derek specifically for helping me along the way. Not only did they give me options on what they could do, there pricing was extremely reasonable and the price they quoted me didn’t change one bit. 10/10 would recommend

Kyle Ray-stone May 5, 2026

Professional, fast, well priced, knowledgeable. They let me know what needed to be done immediately and what were items to watch. Every item fixed had clear explanations as well. 10 out of 10 service here today!

peter delaney Mar 3, 2026

Good reliable service

adel girgis Jan 1, 2026

Excellent, friendly, knowledgeable staff and overall great service!

Rachael Toffolon Nov 11, 2025

Do a great job and nice people

Alice Newman Oct 10, 2025

Highly recommended. No regrets.

TheSDC81 Aug 8, 2025

Absolutely good service and customer satisfaction

LOVEPREET SINGH DHALIWAL Aug 8, 2025

My 2015 Lincoln needed ball joints. This is a big expense for me. But, the results 100 % improved. I know I will be safe. Communication is key for best results and the Advisor Derek and all team players provided follow up with photos ,videos, phone call and text messaging to ensure I was getting the nec3ssary information to make informed decisions. Thanks for your service. Linda Pester

Linda Pester Jul 7, 2025

My Mini Cooper was so perfectly taken care of. Wouldn’t take it anywhere else.

Leigh Pritchard Jun 6, 2025

My daughter lives in Kingston, and I was looking for a garage to repair her vehicle. The only one that came up on Google was “Johns Auto Service”. I called their business and spoke to a gentleman named Derak. When I first met him I was impressed in how he explained everything so well. His knowledge was incredible. He took the time to make sure I understood how he was going to correct the issues. If you live in Kingston and need your vehicle repaired make sure you give “Johns Auto Service” a call. You won’t be disappointed. Steve smith

Garrett Smith May 5, 2025

I moved to Kingston two years ago and in that time I have found that all but one mechanic I had gone to gave only adequate or sub-par service, and it kinda felt like "patchwork" repair, even the so called reputable ones. A good friend recommended JAS and described how they take time (use pictures and video) to explain what they find with my vehicle. I have seen this done twice before - in Ottawa and Alberta - and with today's technology making it easy to do so, I find doing this goes a long way to building trust, to understanding what the mechanic is seeing, and to feel treated with respect. I feel like I'm now a customer for life. Since my last JAS service, driving feels like I can have confidence that the work won't fall apart. I am not a mechanic, and so have to trust what they tell me, but between their explanations and the feel of how my car runs after leaving the lot, I feel confident in their work, and I feel a bit like I have my old Outback in its younger days back. Sounds weird, but it's true. I'm almost looking forward to having them go over my old 1985 classic car to see what they find. Thanks to everyone there for running a great business and what feels like real integrity.

Paul Gemmell May 5, 2025

I've never really left a review, but will absolutely take the time to recommend John's Auto. Friday evening my partner and I found out truck couldn't shift into drive, we called John's and they thankfully took it in and we were able to get it looked at come Monday. I absolutely feared the worst, thinking the transmission or something big, scary, and expensive had went on the truck. Of all things involved, a walnut was causing the shifter to get blocked. Derek, who I was in constant contact with, waved the inspection fee for the repair, and gave us some recommendations of things the tech had found. The customer service from Derek, as well as the transparency from him and the company was a breath of fresh air. They have a customer in me for life.

Wyatt Brooks Dec 12, 2024

I took my 04 infiniti g35 here awhile ago and had great experience! Very knowledgeable mechanics & knowledgeable with their cars

Jess M Sep 9, 2024

This was my first time dealing with this business. They were professional, thorough and easy to communicate with. I do not think anyone really likes taking their car to an auto shop but this was definitely a positive experience.

Janet Maxwell Aug 8, 2024

I basically brought these guys a bucket of bolts at the beginning of summer and they literally performed a miracle by rebuilding my transmission, installing a new clutch, replacing the high pressure fuel pump, fixing an oil pan leak, replacing the windshield and swapping out my tires. I owe them a huge debt of gratitude for their diligence, perseverance, and precision. John‘s Auto Service is a place of integrity, impeccability and the highest professionalism. I will use them for all my automotive service and I can’t recommend them enough!

Rudi Dick Oct 10, 2023

Always very professional and courteous. Fair and honest pricing. Highly recommended.

Dave Soutar Dec 12, 2022

Very honest and trustworthy business! They go above and beyond. My car had door handles problem and they went above and beyond to find out root cause. They gave me paperwork to go to dealership. Did not charge me anything! Very honest business, I will definitely Come back and recommend this business to everyone. Thank you

Nikunkumar Tandel Dec 12, 2022

Always a complete inspection of my vehicle regardless of why it is in. Provides a full break down of what should be repaired immediately and what can wait. Very knowledgeable and never an issue with the work completed. Highly recommend.

Dani H Nov 11, 2022

Very honest and trustworthy repairs for your car. They show you pictures and explain things in detail. Never feel pressured to do extra work, spend extra money. It’s nice to know they are more interested in building trust for long term relationships with their clients.

Martha Williams Oct 10, 2022

Detailed inspection and report. Detailed estimate before starting work. Knowledgeable and friendly staff!

Jack Collins Oct 10, 2022

There service here was outstanding. I had a loose heat shield hanging off the bottom of my car. I managed to get an appointment the next day. The garage kept me up to date via email and text with how the work proceeded. They also updated me on other issues my car had and sent invoices to show how much completing this services would be. Their frequent and easy communication, friendly service and quality repairs really sold me on making this my go to garage in Kingston! I recommend these guys to everyone I know.

Kirby St G Aug 8, 2022

Very thorough. Has kept my cars happily and safely running for years. Fantastic service!

Andria King Aug 8, 2022

I first used John's after noticing some leaking transmission fluid. They found the problem, showed me pictures, and fixed it. Since then I've had very friendly reminders from them when my vehicle is due for service and am very happy to use them for that. I feel like I've found the honest garage I've been looking for. Thanks for you great work.

Luke & Crystal Harris Aug 8, 2022

fantastic communication and very transparent assessment of my vehicle concerns very thorough

Rosemary Wilson Jul 7, 2022

Amazingly attentive and detailed service! I can’t say enough great things. I’m not a car person and things were explained very clearly and in way that not only could I understand but I knew that there was thought and care behind the work. I have never had such a good experience with an auto shop. I can’t recommend them highly enough!!

Emily Arwen May 5, 2022

Our family have been going to John’s for years now and have nothing but great things to say about the service and staff

Zach Spiler Apr 4, 2022

Great staff. Professional, friendly, considerate and trustworthy Always takes the time to explain issues Will not take my cars anywhere else!

Janet More Apr 4, 2022

Best place in town to have your car completely taken care of by a trusted mechanic. 😊

Susan Streight Nov 11, 2021

It was done and executed with the most professional, and honest service. The work is excellent,so very glad to have them at my disposal when ever needed. THANK'S

Samantha Calver Aug 8, 2021

I have taken my car to John's auto service for 5 years and would not go any where else..best service in Kingston

Ann Carquez Aug 8, 2021

they are reasonable and honest

Tanya Palmer Aug 8, 2021

I've been taking my cars to John's Auto Service for years. All my cars, trucks and vans, including my Lexus. Their service is excellent, and they always to the extra mile to make things are right. I go there for everything, ncluding tires, exhausts, breaks, electrical... everything. It's a pleasure to give this referral. -Lory Kaufman, Kingston

Lory Kaufman Aug 8, 2021

We’ve used John’s Auto for years. They’ve gone the extra mile to take care of us, keep to the agreed time frame and do quality work. We recommend John’s Auto to friends all the time.

Amy Renaud Aug 8, 2021

If you need good, honest and reliable repairs this is the place to go. If you need diagnostics done to your vehicle there is no other place to go!

Chris Morrison Aug 8, 2021

Excellent service & wonderful experienced mechanics & staff. Very accommodating, friendly & knowledgeable. I have been a customer for 25+ years. I highly recommend this be your choice for all of your vehicle maintenance & repairs.

Tanja Veenendaal Aug 8, 2021

John’s Auto Service has always been extremely helpful and honest - two qualities that are difficult to find in the car industry. Whenever I required their services, they gave me the run down of the work I needed done and their HONEST opinion.. being a young girl, they could have easily taken advantage of my lack of knowledge, but they never overcharged me, as I pursued other quotes and John’s were always the lowest and best prices, as well as accurately itemized invoices. Would highly recommend their services to anyone. Thanks John’s Auto!

Rachel Hay Aug 8, 2021

The team at John's auto are friendly and approachable. They provide an estimate prior to the service and worked with me to create a service plan for my car. This means I can anticipate upcoming service expenses so that my car stays running well. They help source tires and wipers, give suggestions and always let me decide. John's auto is a quality garage with integrity!!

Sharon Hunter Aug 8, 2021

Every time I take my car to John’s Auto it is a great experience. The staff are friendly and professional, and I always feel that they communicate in a way that helps me understand what is happening with my vehicle and what needs to be done.

Robert Jonathan Aug 8, 2021

John's Auto Service has been easy to work with and professional in all interactions. They send details of what needs to be done prior to doing it and answer all questions. We are very happy with their services and will continue to use John's Auto Service for all of our vehicles in the future! Would highly recommend.

Katie Clarke Aug 8, 2021